What services do you provide?
We offer a full range of logistics solutions including ocean freight, air freight, warehousing, customs brokerage, express cargo delivery, and end-to-end supply chain management. Our services are designed to be flexible and customized to your needs.
Do I need an export license for international shipments?
For most commercial shipments, an export license is not required. However, certain goods such as restricted items, defense-related equipment, or hazardous materials may need special permits. Our team will guide you through the documentation requirements for your specific cargo.
How can I track my shipment?
Once your cargo is booked, Clerk Mails provides a unique tracking number. You can use this number on our website to monitor your shipment in real-time, from pickup to delivery. We also send regular updates via email or SMS for added convenience.
What can I do to avoid shipment delays?
The best way to avoid delays is to ensure that all documentation is accurate and complete before shipping. Proper packaging, correct labeling, and early booking also help speed up processing. Our logistics experts assist clients to minimize risks and ensure smooth transit.
Can you ship my vehicle internationally?
Yes, we provide international vehicle shipping services. Whether you’re transporting cars, motorcycles, or heavy machinery, Clerk Mails offers both containerized and RoRo (Roll-on/Roll-off) shipping options to ensure safe and efficient delivery.
Do you have warehouse where I can drop off the cargo?
Yes, we operate secure and strategically located warehouses that can store goods on both short-term and long-term basis. Our facilities include climate-controlled storage, 24/7 security, inventory management, and distribution services.
What payment methods do you accept?
We accept multiple payment options including bank transfers, credit/debit cards, mobile payments, and secure online payment gateways. For corporate clients, flexible billing arrangements can also be discussed.
How do you ensure the safety of my cargo?
We follow strict handling protocols, use advanced packaging methods, and comply with international shipping regulations. Additionally, we offer cargo insurance options to protect your goods against loss, theft, or damage during transit